Privacy Policy Overview

This privacy policy outlines how we collect, use, and protect personal data.

Policy guidance

This section outlines how information use, individual rights, and contact paths are addressed within this policy.

Use of information

Handled under this policy framework

User rights

Requests and access options are described below

Support channel

Contact

Contact Email

[email protected]

Contact Number

+27 57 453 6492

Postal Address

5 Magwa Crescent, Waterfall City, Midrand, 1685

General Inquiries

For privacy-related inquiries, please refer to the contact details provided in this section.

Data category

Data Collection Practices

We collect personal data such as names, contact information, and payment details to facilitate service delivery and enhance user experience.

The categories of data collected depend on user interactions with our services.

Source category

Sources of Data Collection

We may also collect data generated through user interactions with our services, including usage patterns and preferences.

Data is obtained directly from users through forms and interactions on our website.

Cookie category

Types of Cookies Used

We utilize cookies for functionality, performance, and analytics purposes to improve our services.

Cookies may be categorized as session cookies or persistent cookies based on their duration.

User control

Cookie Management

Cookies are used to enhance user experience and analyze website traffic, and users have the option to disable them.

Users can manage cookie preferences through their browser settings to control data collection.

01 · Purpose

Purposes of Data Processing

We ensure that data processing activities are aligned with the purposes outlined in this policy.

Personal data is processed for specific purposes such as service delivery, customer support, and marketing.

02 · Sharing

Data Sharing with Partners

These partners are obligated to protect the data and use it only for the purposes specified in our agreements.

We may share data with trusted partners who assist in our business operations under strict confidentiality agreements.

03 · Legal basis

Legal Disclosures

Legal disclosures may include compliance with court orders or requests from law enforcement.

We may disclose personal data when required by law or to protect our rights.

User Rights

These rights include access to personal data, correction, deletion, and objection to processing.

Users have specific rights regarding their personal data, subject to applicable laws.

Requests

Exercising User Rights

We will respond to requests regarding user rights in a timely manner, in accordance with legal requirements.

Requests to exercise rights should be submitted through the designated contact channels.

Data Retention

Data Retention Policy

Data will be securely deleted or anonymized when it is no longer needed for operational purposes.

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy.

Policy Updates

Updates to this policy will be made available on our website to ensure transparency.

We will notify users of significant changes to this policy through appropriate communication channels.